Privacy Policy
At Canberra Casino, we take your privacy seriously and are committed to being transparent about how we collect, use, and protect personal data.
What Personal Information May Be Collected
When you create an account with us or interact with our platform, we may collect the following information:
We also use cookies and other tracking technologies to personalize your experience and track engagement on our site. For more details on what data is collected through these methods, please see the Cookies section below.
Account Registration Information
To create an account with us, you will be required to provide some basic information such as name, email address, and password (for security purposes). This information helps us verify your identity and authenticate your sessions. If you choose to register through a social media platform or similar service, we may receive additional profile information.
Device and Browser Information
We collect information about the devices and browsers used to access our site. This includes technical details such as operating system type and version, device model, screen resolution, and browser settings. We use this data for analytics purposes only.
Usage Analytics and Behavioural Data
Our website uses various tracking technologies (such as JavaScript and cookies) that can collect behavioural data related to how you interact with our site. This information is used by us or our third-party vendors to improve user experience, increase engagement, and optimize advertising content. However, we do not store personally identifiable information through these analytics.
Cookies and Tracking Technologies
We use both first party (our own cookies) and third-party tracking technologies for various purposes including personalization, session management, authentication, analytics, marketing, and more. Our website may contain embedded elements like videos, audio content, live feeds or comments where you will be required to accept our cookie policy to enable functionalities.
Some examples of these third-party tools include:
These technologies help us understand how users interact with our platform and provide a better experience for you. If you prefer not to have your data stored by any third party, please see the Cookies section below or reach out to support for more information.
Communication Preferences
We will send occasional emails regarding security updates, maintenance, promotions, offers or other matters we think you might find relevant or useful based on previous interactions. However, if at any time you no longer wish to receive communications from Canberra Casino via email and prefer not to have promotional messages from us please let us know by unsubscribing.
Marketing Opt-Ins
We do use targeted advertising but allow users to opt-out of personalisation or decline data collection for such purposes through various means as set forth above. We respect Do Not Track preference as configured on your browser or similar devices where applicable.
Data Storage and Retention
For user-generated content, we may store information until it is either deleted by you (your account) or automatically removed in accordance with our standard deletion policies to ensure compliance with regulations regarding data retention.
We use technical safeguards such as encryption for all stored information. To maintain data accuracy, keep relevant records complete, and protect against unauthorised access of your data we retain them only to the extent necessary to provide requested services for a reasonable amount of time determined on business needs basis in accordance with applicable laws and regulations that apply.
Security and Account Protection
We have implemented numerous measures to ensure account security such as:
Account Access and Password Protection
Your account security relies heavily on a combination of strong passwords, multi-factor authentication when enabled, secure internet protocols (HTTPS) which protects your account against eavesdropping attacks by encrypting all communication between web pages on Canberra Casino’s site. Each time you create new password, it is hashed for local database storage.
User Rights Regarding Personal Data
If at any point you feel that we have violated or misused your data in any form - please don’t hesitate to notify our customer service team immediately via contact details listed below:
